Contact information
Last Updated: 2 October 2026
Thank you for visiting Nosterna. If you have questions about our products, orders, shipping, returns, refunds, or your shopping experience, our customer support team is here to help.
Customer Support
Email: contact@nosterna.co
Phone: +44 7897 011674
For enquiries about an existing order, please include your order number and the email address used when placing your order so we can assist you efficiently.
Business Information
Trading Name: Nosterna
Company Number: 16751893
Registered Office:
20 Wenlock Road
London, N1 7GU
United Kingdom
Online Store
Website: Nosterna.co
Nosterna is an online retailer offering pet products and accessories to customers throughout the United Kingdom.
Returns
If you would like to return a product, please contact us first at:
Our customer support team will provide the appropriate return instructions.
Please do not send returns directly to our registered office unless our customer support team specifically confirms that it is the correct return address.
Contact Details Summary
Nosterna
Company Number: 16751893
20 Wenlock Road
London, N1 7GU
United Kingdom
Email: contact@nosterna.co
Phone: +44 7897 011674
Website: www.nosterna.co